Review order (District Warehouse)

District warehouse users can view and handle incoming orders in one of the following ways:

  • Approve: Accept the order and then fill it, including creating a pick list and a shipping label.
  • Deny: Reject the order and send it back to the site of origin. The ordering site must create a new order, as it cannot edit or resubmit a denied order.
  • Revive: Send the order back to the ordering site, where it can be edited and resubmitted.

To process an order at the district warehouse:

  1. Log in to the district warehouse.
  2. Based on how Destiny is set up at your district, do one of the following:
    • Select Applications. > District Back Office.
    • From the top-right corner, click District.
  3. Select Catalog > Resource Orders > Track sub-tab.

    Note: Based on how Destiny is set up at your district, you can also select either Notifications Notifications icon with number indicator. > Processing Needed or Processing Needed in the header. On the Processing Needed page, next to the order you want, click View.

    Order submitted to the district warehouse.

  4. Next to the submitted order you want to process, click Edit icon.. The Submitted Order page appears.

    District Warehouse, Catalog, Resource Orders, Track sub-tab, Approve Resource Order

  1. Do one of the following:
    If you want to...Then...
    Approve the order
    1. In the Order Details section, the number of items the site requested appears in the Warehouse Approved field. If this is incorrect, enter the number the district approves.

      Notes:

      • When considering how many resources to order, look at the Current Site Inventory and Other Open Site Orders columns.
      • If there are no items in the district warehouse, an order can still be approved. A message lets you know a backorder will be created. When items become available in the district warehouse, an alert icon appears next to the backordered item.
    2. Click Approve, and then click Yes on the confirmation message.

    After an order is approved, it moves to the On Order (or Backordered, if appropriate) section.

    Deny the order

    Click Deny All, and then click Yes on the confirmation message.

    After an order is denied, it moves to the Denied section.

    Revive the order

    Click Revive, and then click Yes on the confirmation message.

    After an order is revived, it moves to the Unsent section and the site can revise and resend, or delete.