View a backorder (Site)

When items have been backordered at the district warehouse, you can see if the order is awaiting items or if some items have shipped. You can also add or view notes.

Backorder details include:

  • Order number
  • Number of eSignatures
  • List of resources, with shipment status

To view an order or shipment with backordered items:

  1. Select Catalog > Resource Orders > Track sub-tab.
  2. Do either of the following:
    • To view an order that is awaiting backordered items, find your order in the Backordered section, and then click View icon.. The Order Details page appears.
    • To view shipments for an order that contains backordered items, find the order in the Backordered section, and then click View Shipments.. The View Shipments page appears.